Patient Access Pro: Compassionate Front Desk & Verifications

Mercy; Mountain View (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a Patient Access Representative who will be the first point of contact, delivering compassionate service and ensuring accurate patient data and eligibility verification. You will support scheduling, registrations, pre-certifications, and financial clearance while upholding Mercy Service Standards.

The role requires strong communication, attention to detail, and ability to work under pressure in a dynamic healthcare environment at Mercy facilities.

Qualifications

• 1-3 years clerical experience and customer service experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Skills

Communication skills

Telephone etiquette

Organizational skills

Attention to detail

Stress management

Computer literacy

Education

High School diploma

Some college

Job description

Mercy is seeking a Patient Access Representative who will be the first point of contact, delivering compassionate service and ensuring accurate patient data and eligibility verification. You will support scheduling, registrations, pre-certifications, and financial clearance while upholding Mercy Service Standards.

The role requires strong communication, attention to detail, and ability to work under pressure in a dynamic healthcare environment at Mercy facilities.