Patient Access & Registration Specialist - 3rd Shift

Hugh Chatham Memorial Hospital; Milwaukee (WI); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health is seeking a part-time Patient Service Representative (PSR) for the 3rd shift (2300-0730) with a 0.6 FTE schedule, totaling 24 hours weekly. This role emphasizes accurate data capture, HIPAA compliance, and strong customer service within the Revenue Cycle.

The PSR will handle registrations, insurance verification, and patient payments in a fast-paced setting. Experience with EPIC EMR and insurance tools is preferred.

Qualifications

• Demonstrate Advocate Health values and behaviors.
• Ability to work in a high-stress area independently.
• Maintain accuracy and timely workflows in registration and billing.

Responsibilities

• Register patients: verify demographics, guarantor, and insurance details.
• Collect co-pays and explain patient financial responsibilities.
• Assist patients with directions, transportation, interpreter services as needed.
• Respond to routine information requests and schedule appointments.

Skills

HIPAA compliance

Insurance verification

Customer service

Attention to detail

Problem solving

Education

High School Graduate

Tools

EPIC EMR

Insurance eligibility tools

MS Office

Internet browser

Phone technology

Job description

Advocate Health is seeking a part-time Patient Service Representative (PSR) for the 3rd shift (2300-0730) with a 0.6 FTE schedule, totaling 24 hours weekly. This role emphasizes accurate data capture, HIPAA compliance, and strong customer service within the Revenue Cycle.

The PSR will handle registrations, insurance verification, and patient payments in a fast-paced setting. Experience with EPIC EMR and insurance tools is preferred.