Patient Access & Registration Specialist - 2nd Shift (Part-Time)

Hugh Chatham Health; Town of Hartford (WI); On-site; USD 28,000 - 43,000; Part time

Job summary

Advocate Health is seeking a Patient Service Representative (PSR) in Wisconsin to greet patients, verify demographics and insurance, collect payments, and coordinate registration and scheduling. This role emphasizes accuracy, customer service, and adherence to HIPAA in a fast-paced environment.

The PSR acts as the first point of contact, linking multiple departments to ensure smooth patient flow and financial performance for the care team.

Qualifications

• High School Graduate is required.
• Good attention to detail and accuracy.
• Excellent customer service skills in diverse situations.

Responsibilities

• Create the initial electronic health record used by the care team.
• Check in and register patients; verify demographics, guarantor and insurance information.
• Explain patient financial responsibilities and collect co-pays as needed.
• Assist with scheduling, cancellations and reminders; provide clear instructions to patients.

Skills

Customer service

HIPAA compliance

Data entry

EPIC EMR

Insurance verification

Multitasking

Education

High School Graduate

Tools

Microsoft Office

Insurance verification tools

EPIC EMR

Job description

Advocate Health is seeking a Patient Service Representative (PSR) in Wisconsin to greet patients, verify demographics and insurance, collect payments, and coordinate registration and scheduling. This role emphasizes accuracy, customer service, and adherence to HIPAA in a fast-paced environment.

The PSR acts as the first point of contact, linking multiple departments to ensure smooth patient flow and financial performance for the care team.