Patient Access & Registration Specialist

Henry Ford Health System; Wyandotte (MI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Career growth opportunities

Mission-driven culture

Job summary

Henry Ford Health in Wyandotte is seeking a Patient Registration Representative to greet patients, verify insurance, and collect payments. You will update registrations and respond to inquiries, supporting a smooth patient experience in a fast-paced setting.

The role requires a high school diploma or GED, strong computer skills, and a commitment to excellent customer service across in-person, phone, and written communication channels.

Qualifications

• High school diploma or GED required.
• Strong computer skills and proficiency with Microsoft Office.
• Ability to provide excellent customer service by phone, in person, and in writing.

Responsibilities

• Greet and check in patients, ensuring a warm, welcoming experience.
• Verify insurance eligibility and collect payments accurately.
• Update registration and insurance information in internal systems.
• Respond to inquiries from callers and patients, advocating for them.
• Handle new patient registration and preregistration tasks.

Skills

Customer service

MS Office

Insurance verification

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Henry Ford Health in Wyandotte is seeking a Patient Registration Representative to greet patients, verify insurance, and collect payments. You will update registrations and respond to inquiries, supporting a smooth patient experience in a fast-paced setting.

The role requires a high school diploma or GED, strong computer skills, and a commitment to excellent customer service across in-person, phone, and written communication channels.