Patient Access & Registration Specialist

Henry Ford Health; Jackson (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Henry Ford Health in Jackson, MI is seeking a Patient Registration Clerk to greet patients, verify insurance, and process registrations.

Under general supervision, you will handle check-in/out, preregistration, cash collections, chart reconciliation, and discharge processes while delivering exceptional service to diverse patient populations.

Work is performed in a fast-paced healthcare setting with a focus on accuracy, courtesy, and teamwork to support high-quality care.

Qualifications

• Education: High School Diploma or equivalent.
• Ability to use a computer information system.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, team environment.
• Dependable, punctual, and organized.

Responsibilities

• Register patients and greet them at check-in and check-out.
• Perform preregistration, verify insurance, and collect payments.
• Reconcile charts and assist with discharge procedures.
• Support routine patient and staff needs with professionalism.

Skills

Interpersonal skills

Multitasking

Time management

Cash handling

Phone/in-person communication

Education

High School Diploma or equivalent

Tools

Clinic information system

Job description

Henry Ford Health in Jackson, MI is seeking a Patient Registration Clerk to greet patients, verify insurance, and process registrations.

Under general supervision, you will handle check-in/out, preregistration, cash collections, chart reconciliation, and discharge processes while delivering exceptional service to diverse patient populations.

Work is performed in a fast-paced healthcare setting with a focus on accuracy, courtesy, and teamwork to support high-quality care.