Patient Access & Registration Specialist

Henry Ford Health System; Clinton Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Henry Ford Health is seeking a Patient Registration Representative to greet patients, verify insurance eligibility, and collect payments, while updating registration records accurately. You will support clinical and non-clinical teams, respond to inquiries with professionalism, advocate for patient needs, and help ensure a smooth, compassionate healthcare journey across our network.

This role thrives in a fast-paced environment and offers growth through ongoing learning opportunities within

Qualifications

• High school diploma or GED required.
• Strong computer skills and proficiency with Microsoft Office.
• Excellent customer service skills in person, by phone, and in writing.

Responsibilities

• Greet and check in patients, creating a positive first impression.
• Verify insurance eligibility and collect payments accurately.
• Update patient registration and insurance information in our systems.
• Respond to inquiries from callers and customers with professionalism.

Skills

Customer service

Microsoft Office

Communication

Education

High school diploma or GED

Tools

EPIC

Job description

Henry Ford Health is seeking a Patient Registration Representative to greet patients, verify insurance eligibility, and collect payments, while updating registration records accurately. You will support clinical and non-clinical teams, respond to inquiries with professionalism, advocate for patient needs, and help ensure a smooth, compassionate healthcare journey across our network.

This role thrives in a fast-paced environment and offers growth through ongoing learning opportunities within