Patient Access & Registration Specialist

Advocate Health; Wisconsin; On-site; USD 29,000 - 43,000; Part time

Job summary

Advocate Health in Wisconsin is seeking a Patient Service Representative to join our revenue cycle team on a part-time basis. The role involves registering patients, collecting demographics and insurance information, and explaining financial responsibilities.

A strong focus on accuracy, HIPAA compliance, and exceptional customer service is required. The position offers 20 hours per week across 1st and 2nd shifts, with a rotating schedule.

Qualifications

• High school diploma or equivalent required.
• Experience in patient access or registration preferred.
• Ability to verify insurance and estimate patient liability.

Responsibilities

• Register patients and collect demographic, insurance, and guarantor data.
• Collect co-pays and explain financial responsibilities.
• Schedule appointments and coordinate with departments.
• Assist patients with arrival instructions and directions.
• Maintain HIPAA compliance and patient confidentiality.
• Utilize EHR and billing tools to manage queues.

Skills

Customer service

Communication

HIPAA knowledge

Multitasking

Problem solving

Teamwork

Phone etiquette

Data entry

Cash handling

Education

High School Diploma

Tools

EPIC

Insurance verification tools

MS Office

Job description

Advocate Health in Wisconsin is seeking a Patient Service Representative to join our revenue cycle team on a part-time basis. The role involves registering patients, collecting demographics and insurance information, and explaining financial responsibilities.

A strong focus on accuracy, HIPAA compliance, and exceptional customer service is required. The position offers 20 hours per week across 1st and 2nd shifts, with a rotating schedule.