Patient Access & Registration Specialist

Advocate Health; Milwaukee (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health is seeking an experienced patient access professional to create and manage initial electronic health records and to register patients efficiently at the Milwaukee facility. You will verify demographic and insurance details, discuss financial responsibilities, and ensure data accuracy while maintaining HIPAA compliance.

The role requires strong customer service, excellent communication, and adept use of Microsoft Office and EHR systems.

Qualifications

• Demonstrates strong customer service and communication skills.
• Ability to handle confidential information in a healthcare setting.
• Proficient using standard office software and EHR systems.

Responsibilities

• Create the initial electronic health record for new patients.
• Check in and register patients; verify demographics and insurance information.
• Discuss and collect co-pays and out-of-pocket responsibilities.
• Maintain HIPAA compliance and protect patient information.
• Assist with scheduling, portal education, and test/appointment guidance.

Skills

Customer service

Attention to detail

Typing

HIPAA compliance

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Advocate Health is seeking an experienced patient access professional to create and manage initial electronic health records and to register patients efficiently at the Milwaukee facility. You will verify demographic and insurance details, discuss financial responsibilities, and ensure data accuracy while maintaining HIPAA compliance.

The role requires strong customer service, excellent communication, and adept use of Microsoft Office and EHR systems.