Patient Service & Registration Specialist

Advocate Health; South Milwaukee (WI); Sur place; USD 27 000 - 41 000; Plein temps

Avantages offerts par ce poste

Health and welfare benefits

Paid Time Off programs

Educational Assistance Program

Résumé du poste

Advocate Health in Milwaukee is seeking a friendly and detail‑oriented Front Desk/Patient Access representative for the 38‑hour work week. You will greet patients, verify insurance, collect payments, and schedule appointments in a busy medical office setting.

The role requires a high school diploma, excellent customer service and communication skills, and proficiency with MS Office and data entry. Opportunity to grow within a large health system with robust benefits and supportive teams.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Proficient in computer use, MS Office, and email applications.
• Strong data entry speed and accuracy.
• Good organizational skills and attention to detail.
• Ability to read and follow instructions; work in fast-paced environment.

Responsabilités

• Greet patients and visitors; respond to routine information requests and answer calls.
• Register patients; collect demographics, insurance details, and payments; post payments and update records.
• Schedule and coordinate appointments; provide test preparation and arrival instructions.
• Update and communicate changes in insurance or patient data to appropriate staff.
• Ensure accuracy of insurance and patient information; meet payer requirements.
• Assist patients with directions, transportation needs, and locating services; monitor flow for efficiency.

Connaissances

Customer service

Communication skills

Computer skills

Data entry

Organization

Attention to detail

Formation

High School Diploma

Outils

Microsoft Office

Email/Electronic mail

Description du poste

Advocate Health in Milwaukee is seeking a friendly and detail‑oriented Front Desk/Patient Access representative for the 38‑hour work week. You will greet patients, verify insurance, collect payments, and schedule appointments in a busy medical office setting.

The role requires a high school diploma, excellent customer service and communication skills, and proficiency with MS Office and data entry. Opportunity to grow within a large health system with robust benefits and supportive teams.