Patient Access & Registration Specialist

Nicklaus Children's Health System; Sunset Corners (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Nicklaus Children's Health System in Florida is seeking a Clerical/Administrative professional to greet patients, collect demographic and financial information, and schedule or pre-register patients for services. You will obtain authorizations, verify payer information, and assist families with payments as needed.

Qualifications include 1 year of customer service experience, strong English communication, and preferred Spanish language skills.

Qualifications

• 1 year of customer service experience.
• Able to communicate effectively in English both verbally and in writing.
• Fluency in Spanish strongly preferred.
• Basic proficiency in Microsoft Office including Word, Excel and Outlook.
• Able to accurately enter and interpret data.
• Able to adapt and react calmly under stressful conditions in a pleasant manner.

Responsibilities

• Greets patients and families in person or on the telephone in a respectful and empathetic manner.
• Responds to questions and/or problems and keeps open lines of communication with patients/families.
• Complies with HIPAA and EMTALA regulations.
• Interviews patients/families to obtain demographic and financial/medical information for registration.
• Collects payments and provides receipts when required.
• Verifies payer information and obtains necessary authorization for services.

Skills

Customer service

English communication

Spanish language

Data entry

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Nicklaus Children's Health System in Florida is seeking a Clerical/Administrative professional to greet patients, collect demographic and financial information, and schedule or pre-register patients for services. You will obtain authorizations, verify payer information, and assist families with payments as needed.

Qualifications include 1 year of customer service experience, strong English communication, and preferred Spanish language skills.