Patient Access & Registration Specialist

Nicklaus Children's Health System; Miami (FL); Sur place; USD 32 000 - 46 000; Plein temps

Avantages offerts par ce poste

Competitive benefits

Résumé du poste

Nicklaus Children's Health System in Miami, FL seeks a Customer Service representative to greet patients and families, collect demographic and payer information, and schedule or register services. You will verify payor details, obtain authorizations, and handle payments as needed.

Responsibilities include documenting in the PEDS system, coordinating with departments for special needs, and ensuring appointments are confirmed ahead of visits.

Qualifications

• 1-3 years of customer service experience.
• High school diploma or equivalent.
• Spanish language proficiency preferred.
• Proficiency with MS Office (Word, Excel, Outlook).

Responsabilités

• Greet patients and families by phone or in person.
• Obtain demographic and payer information to schedule services.
• Verify payer information and obtain authorizations.
• Schedule and register patients, and collect payments when required.
• Document activity in the PEDS system and manage registrations.
• Communicate with departments to accommodate special needs.
• Confirm appointments two days prior to visits.

Connaissances

Customer service

Spanish language

Communication skills

Data entry

Confidentiality

Formation

High school diploma or equivalent

Outils

Microsoft Word

Microsoft Excel

Microsoft Outlook

Description du poste

Nicklaus Children's Health System in Miami, FL seeks a Customer Service representative to greet patients and families, collect demographic and payer information, and schedule or register services. You will verify payor details, obtain authorizations, and handle payments as needed.

Responsibilities include documenting in the PEDS system, coordinating with departments for special needs, and ensuring appointments are confirmed ahead of visits.