Patient Access & Registration Specialist

Nicklaus Children's Health System; Homestead (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to greet patients and families, collect registration details, and handle insurance and payment processes with tact and accuracy. You will support multiple hospital departments and work to ensure a smooth patient intake experience.

The role requires strong customer service abilities, basic Excel/Word use, and the capability to communicate clearly in English; Spanish language skills are strongly preferred.

Qualifications

• Minimum of 1 year in a customer service role or healthcare environment preferred.
• Strong communication skills in person and over the phone.
• Ability to learn hospital systems and register patients efficiently.

Responsibilities

• Greets patients and families in person or by phone with courtesy and empathy.
• Obtains demographic, payer, financial/medical information for scheduling or registration.
• Verifies payer information and obtains necessary authorizations for services.

Skills

Customer service

English communication

Spanish language

Education

High school diploma or equivalent

Tools

MS Office

Job description

Nicklaus Children's Health System is seeking a Clerical/Administrative professional to greet patients and families, collect registration details, and handle insurance and payment processes with tact and accuracy. You will support multiple hospital departments and work to ensure a smooth patient intake experience.

The role requires strong customer service abilities, basic Excel/Word use, and the capability to communicate clearly in English; Spanish language skills are strongly preferred.