Patient Access Specialist

Nicklaus Children's Health System; Florida; On-site; USD 32,000 - 46,000; Full time

Job summary

Nicklaus Children's Health System in Miramar, FL, is seeking an organized Clerical/Administrative professional to greet patients, collect demographic and financial information, obtain authorizations, and schedule or pre-register patients for services. You will ensure accurate data entry, communicate effectively in English and Spanish, and support front-office operations with courteous service.

Responsibilities include verifying payer information, processing payments, and ensuring compliance with

Qualifications

• 1 year of customer service experience.
• High school education or equivalent preferred.
• Fluent in Spanish strongly preferred.
• Able to communicate effectively in English both verbally and in writing.
• Basic proficiency with Microsoft Office applications.

Responsibilities

• Greets patients and families in person or on the telephone in a respectful and empathetic manner.
• Responds to questions and/or problems and keeps open lines of communication with patients/families.
• Complies with HIPAA and EMTALA regulations.
• Interviews patients/families to obtain demographic, payer, financial/medical information, and identification for scheduling/registering.
• Collects payments and provides receipts.
• Schedules hospital services and pre-registers/registers patients.

Skills

Customer service

English communication

Data entry

Education

High school diploma or equivalent

Healthcare environment experience preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Nicklaus Children's Health System in Miramar, FL, is seeking an organized Clerical/Administrative professional to greet patients, collect demographic and financial information, obtain authorizations, and schedule or pre-register patients for services. You will ensure accurate data entry, communicate effectively in English and Spanish, and support front-office operations with courteous service.

Responsibilities include verifying payer information, processing payments, and ensuring compliance with