Patient Access & Registration Specialist

Arkansas Children's; Springdale (AR); On-site; USD 49,285,000 - 61,606,000; Full time

Job summary

Arkansas Children’s is seeking a full-time outpatient clinic front desk associate at ACNW Harvey Clinic. Responsible for first impressions, scheduling and registration, including demographic and insurance information. Fluency not required; no education prerequisites; HS diploma recommended.

This role emphasizes accurate data entry, patient greeting, and coordination of follow-up appointments. Most hires start at $17.20–$21.50 per hour, with pay depending on experience and qualifications.

Qualifications

• Scheduling patient appointments and processing referrals.
• Registration and discharge activities including copay collection and insurance verification.
• Greets patients and families to provide a positive first impression.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Discharges scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (floating).
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Engages in activities to enhance patient experience, including patient satisfaction surveys.

Skills

Scheduling

Registration

Patient interaction

Insurance verification

Education

No education requirements

Tools

MyChart

Job description

Arkansas Children’s is seeking a full-time outpatient clinic front desk associate at ACNW Harvey Clinic. Responsible for first impressions, scheduling and registration, including demographic and insurance information. Fluency not required; no education prerequisites; HS diploma recommended.

This role emphasizes accurate data entry, patient greeting, and coordination of follow-up appointments. Most hires start at $17.20–$21.50 per hour, with pay depending on experience and qualifications.