Remote Patient Access Specialist (Part Time)

Atrium Health; United States; On-site; USD 24,796 - 35,817; Part time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible scheduling

Professional development

Job summary

Atrium Health in the United States seeks a part-time Patient Access Specialist to support the Emergency Department and walk-in patients. This role emphasizes accurate registration, benefits verification, and adherence to payer requirements.

You will greet patients, manage demographic data, verify insurance, collect balances, and refer financial assistance when needed. Strong communication, math skills, and proficiency with Outlook/Word/Excel and ADT systems are required.

Qualifications

• High school diploma or GED required.
• Experience in patient access, scheduling and financial clearance preferred.
• Knowledge of Medicare/Medicaid requirements and insurance verification.
• Ability to work in a fast-paced, high-stress environment.

Responsibilities

• Greet patients and monitor flow for efficient, courteous service.
• Complete registration and verify patient demographics and insurance information.
• Verify benefits, collect out-of-pocket liability and balances.
• Follow financial clearance policies for non-urgent services.
• Identify patients needing financial assistance and refer to a Financial Counselor.
• Close visits, schedule follow-ups and provide necessary documents.
• Maintain knowledge of payer requirements and pre-authorization rules.
• Communicate issues to management and meet productivity targets.
• Maintain positive relations with patients, families and clinical staff.

Skills

Medicare rules

HIPAA rules

EMTALA rules

Strong communication

Mathematical aptitude

Medical terminology

Pre-certification knowledge

Customer service

Problem-solving

Reading & interpreting documents

Education

High school diploma or GED

Tools

ADT software

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Atrium Health in the United States seeks a part-time Patient Access Specialist to support the Emergency Department and walk-in patients. This role emphasizes accurate registration, benefits verification, and adherence to payer requirements.

You will greet patients, manage demographic data, verify insurance, collect balances, and refer financial assistance when needed. Strong communication, math skills, and proficiency with Outlook/Word/Excel and ADT systems are required.