Patient Access & Registration Specialist

Atrium Health; Centre (AL); On-site; USD 60,174,000 - 89,401,000; Part time

Job summary

Atrium Health is seeking a part-time Patient Service Representative to support Cherokee Medical Center. The role requires registering patients, collecting insurance data and co-pays, and ensuring HIPAA compliance in a high-volume environment.

The PSR will guide patients through insurance discussions, coordinate with Financial Advocates when needed, and help maintain accurate records in EPIC and other systems. Strong customer service and organization are essential.

Qualifications

• High School Graduate.
• Experience in a fast-paced environment is not required.
• Proven customer service skills and ability to handle sensitive information.

Responsibilities

• Create the initial electronic health record foundation for patient care and billing accuracy.
• Register patients, collect demographics, guarantor, insurance info, and collect co-pays as needed.
• Explain insurance coverage and refer to Financial Advocates when appropriate.
• Ensure HIPAA compliance and safeguard patient information.

Skills

HIPAA compliance

Customer service

Insurance verification

EPIC EMR

Computer proficiency

Communication

Notary training

Organizational skills

Team coordination

Education

High School Graduate

Tools

EPIC

Microsoft Office

Job description

Atrium Health is seeking a part-time Patient Service Representative to support Cherokee Medical Center. The role requires registering patients, collecting insurance data and co-pays, and ensuring HIPAA compliance in a high-volume environment.

The PSR will guide patients through insurance discussions, coordinate with Financial Advocates when needed, and help maintain accurate records in EPIC and other systems. Strong customer service and organization are essential.