Patient Access & Registration Specialist

Ochsner LSU Health; Shreveport (LA); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Ochsner LSU Health is seeking a patient access specialist to greet patients, schedule appointments, and handle check-in and admissions processes in person or by telephone. You will verify demographics, collect payments, and explain insurance benefits, ensuring accurate records and financial responsibility.

The role requires at least a high school diploma and involves data entry, Windows-based software, and billing systems. Prior hospital or medical office experience is preferred.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
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Responsabilités

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling or registration.
• Input demographic and financial information accurately.
• Explain insurance benefits and collect copays and self-pay amounts.
• Balance cash drawer and perform banking tasks at shift end.
• Maintain confidentiality and follow compliance requirements.

Connaissances

Customer service

Data entry

Insurance verification

Communication

Cash handling

Formation

High school diploma

Associate’s degree

Outils

Windows

Billing software

Description du poste

Ochsner LSU Health is seeking a patient access specialist to greet patients, schedule appointments, and handle check-in and admissions processes in person or by telephone. You will verify demographics, collect payments, and explain insurance benefits, ensuring accurate records and financial responsibility.

The role requires at least a high school diploma and involves data entry, Windows-based software, and billing systems. Prior hospital or medical office experience is preferred.