Patient Access & Registration Specialist

Ochsner Health; Alabama; On-site; USD 19,000 - 25,000; Full time

Job summary

Ochsner Health in the United States is seeking a Patient Access/Registration professional to greet patients, verify information, and manage scheduling and admissions. The role emphasizes accurate data entry, insurance verification, and front-desk interactions with patients and families.

Responsibilities include completing registration, collecting payments, and coordinating with multiple departments to ensure smooth patient flow while maintaining confidentiality and patient privacy.

Qualifications

• Must have data entry and retrieval skills.
• Clear, professional communication with patients and staff.
• Familiarity with health insurance benefits and payer guidelines.

Responsibilities

• Provide excellent customer service to patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission process.
• Ensure all forms are completed and paperwork gathered accurately.
• Gather and input patient/guarantor demographics and financial information; explain benefits and collect payments.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily and handle deposits at shift end.
• Collaborate with other departments to ensure smooth patient flow and privacy.

Skills

Data entry

Verbal and written communication

Windows-based applications

Customer service

Attention to detail

Time management

Education

High school diploma or equivalent

Associate’s degree

Tools

Insurance verification systems

Job description

Ochsner Health in the United States is seeking a Patient Access/Registration professional to greet patients, verify information, and manage scheduling and admissions. The role emphasizes accurate data entry, insurance verification, and front-desk interactions with patients and families.

Responsibilities include completing registration, collecting payments, and coordinating with multiple departments to ensure smooth patient flow while maintaining confidentiality and patient privacy.