Patient Access & Registration Specialist

Ochsner Health; New Orleans (LA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Ochsner Health is seeking a detail‑oriented patient access professional to greet patients, schedule appointments, and handle clinic registration or hospital admission processes. The role emphasizes accuracy in demographics, insurance verification, and patient financial responsibilities while upholding confidentiality and service standards.

The ideal candidate will have at least 1 year in a hospital or healthcare-related customer service setting, with strong communication, data-entry, and

Qualifications

• Provides courteous patient-facing service and accurately handles scheduling, check-in, and admissions processes.
• Verifies insurance and collects patient payments while maintaining confidentiality and compliance.
• Operates data-entry and payer systems with attention to accuracy and speed.
• Communicates clearly with patients and team members, handling high-stress situations professionally.

Responsabilités

• Greet patients and guests and manage scheduling, registration, and admission.
• Verify insurance coverage and collect co-pays, deductibles, and self-pay amounts.
• Balance cash drawer and perform close-out procedures at shift end.
• Maintain knowledge of billing regulations and communicate financial responsibilities to patients.

Connaissances

Customer service

Data entry

Verbal and written communication

Insurance verification

Windows applications

Formation

High school diploma

Associate degree preferred

Outils

Healthcare systems

Description du poste

Ochsner Health is seeking a detail‑oriented patient access professional to greet patients, schedule appointments, and handle clinic registration or hospital admission processes. The role emphasizes accuracy in demographics, insurance verification, and patient financial responsibilities while upholding confidentiality and service standards.

The ideal candidate will have at least 1 year in a hospital or healthcare-related customer service setting, with strong communication, data-entry, and