Patient Access Specialist: Registration & Insurance

Ochsner Health; Lafayette (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health in Lafayette, LA is hiring for a Patient Access/Registration specialist. The role welcomes patients and guests, handles scheduling and registration, verifies insurance, and collects payments while maintaining patient privacy.

Strong data entry, communication, and customer service skills are essential. The position emphasizes accuracy in demographic data, financial interactions, and adherence to healthcare billing guidelines, with opportunities to support multiple functions across

Qualifications

• High school diploma or equivalent required.
• Associate’s degree preferred.
• Experience in front-desk registration or patient-facing roles is a plus.

Responsibilities

• Greet patients and guests warmly in person or by phone.
• Initiate scheduling and complete registration/admission processes.
• Verify insurance and collect co-pays/deductibles when applicable.
• Input demographic and financial information accurately for records and reimbursement.
• Balance cash drawer and prepare deposits; follow end-of-shift procedures.
• Maintain patient privacy and deliver high-quality customer service.

Skills

Data entry

Verbal communication

Windows basics

Interpersonal skills

Billing concepts

Customer service

Education

High school diploma or equivalent

Associate’s degree

Tools

EHR software

Job description

Ochsner Health in Lafayette, LA is hiring for a Patient Access/Registration specialist. The role welcomes patients and guests, handles scheduling and registration, verifies insurance, and collects payments while maintaining patient privacy.

Strong data entry, communication, and customer service skills are essential. The position emphasizes accuracy in demographic data, financial interactions, and adherence to healthcare billing guidelines, with opportunities to support multiple functions across