Patient Access Specialist (Registration & Billing)

Ochsner Health; Raceland (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Ochsner Health is seeking a patient access professional to greet patients, verify demographics, schedule appointments and assist with registration and admissions. You will collect payments, verify insurance and explain benefits while maintaining patient confidentiality.

Required are strong computer and data entry skills, clear communication, and the ability to handle high-volume, customer-facing tasks with professionalism.

Qualifications

• Must have computer skills and dexterity required for data entry and retrieval of information.

Responsibilities

• Provide excellent customer service to patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Ensures all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently and accurately gather inputs for demographic and financial information; explain insurance benefits and collect co-pays, deductibles and self-pay portions due.

Skills

Customer service

Communication

Data entry

Attention to detail

Teamwork

Problem solving

Education

High school diploma or equivalent

Associate's degree

Tools

Windows applications

Medical office software

Insurance verification systems

Job description

Ochsner Health is seeking a patient access professional to greet patients, verify demographics, schedule appointments and assist with registration and admissions. You will collect payments, verify insurance and explain benefits while maintaining patient confidentiality.

Required are strong computer and data entry skills, clear communication, and the ability to handle high-volume, customer-facing tasks with professionalism.