Patient Access & Registration Specialist

Ochsner Health System; Louisiana; Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Ochsner Health System is seeking a Patient Access Representative for the North Louisiana Region. The role involves greeting patients, scheduling, registration, and admissions while verifying demographics and insurance information.

Responsibilities include collecting payments, explaining benefits, and maintaining accurate records in a fast-paced hospital setting. Strong communication and basic computer skills are required.

Qualifikationen

• High school diploma or equivalent required.
• Preferred Associate’s degree.
• Minimum of 1 year of experience in hospital, clinic, medical office, or customer service environment.
• Knowledge of healthcare insurance benefits and payor guidelines.
• Effective verbal and written communication; proficient with Windows-style applications.

Aufgaben

• Provide excellent customer service to patients, guests, and families.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission process.
• Ensure all required forms are completed and collected accurately.
• Efficiently gather and input patient/guarantor demographic and financial information; explain insurance benefits and collect co-pays/deductibles/self-pay portions.
• Perform financial analysis of each case and inform patient of financial responsibility.
• Balance cash drawer daily, prepare deposit slips, and complete end-of-shift cash procedures.
• Maintain confidentiality and comply with privacy regulations.

Ausbildung

High school diploma or equivalent

Associate’s degree

Jobbeschreibung

Ochsner Health System is seeking a Patient Access Representative for the North Louisiana Region. The role involves greeting patients, scheduling, registration, and admissions while verifying demographics and insurance information.

Responsibilities include collecting payments, explaining benefits, and maintaining accurate records in a fast-paced hospital setting. Strong communication and basic computer skills are required.