Patient Access & Registration Specialist

9998 Ochsner LSU Health System of North Louisiana; Shreveport (LA); On-site; USD 21,000 - 30,000; Full time

Job summary

Ochsner LSU Health System of North Louisiana seeks a patient access representative to greet patients and guests, schedule or complete the registration, verify demographics, and obtain insurance information for accurate billing. The role emphasizes confidentiality, accurate data entry, and courteous patient interactions across all payer types.

Responsibilities include collecting co-pays, explaining benefits, balancing cash, and supporting multiple front-line functions.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in hospital, clinic, medical office, or customer service environment.
• Strong communication and data-entry skills.

Responsibilities

• Greet patients and schedule/complete registration.
• Verify demographic and financial information; collect co-pays.
• Explain insurance benefits and assist with payments.
• Balance cash and ensure accurate deposits.
• Maintain confidentiality and comply with privacy policies.

Skills

Customer service

Data entry

Communication

Privacy compliance

Education

High school diploma

Associate degree preferred

Tools

Windows

Job description

Ochsner LSU Health System of North Louisiana seeks a patient access representative to greet patients and guests, schedule or complete the registration, verify demographics, and obtain insurance information for accurate billing. The role emphasizes confidentiality, accurate data entry, and courteous patient interactions across all payer types.

Responsibilities include collecting co-pays, explaining benefits, balancing cash, and supporting multiple front-line functions.