Compassionate Patient Access & Registration Specialist

Ochsner Health; Alabama; On-site; USD 21,000 - 28,000; Full time

Job summary

Ochsner Health is seeking a patient access/registration professional to greet patients, schedule appointments, and register admissions. You will verify demographics, explain insurance benefits, collect copays, and support multiple front-line functions to enhance patient experience.

The role emphasizes accurate data entry, strong communication, and the ability to work under pressure in a healthcare setting. Equal opportunity employer committed to diversity and inclusion.

Qualifications

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills and ability to work with diverse patient populations.

Responsibilities

• Provide excellent customer service to all patients and guests.
• Create, activate, and complete patient scheduling, clinic registration, or hospital admission.
• Ensure all required forms are completed and paperwork gathered accurately.
• Input demographic and financial information; explain insurance benefits and collect payments.
• Balances cash drawer daily and handles closing procedures.

Skills

Data entry

Verbal and written communication

Interpersonal skills

Attention to detail

Problem solving

Time management

Team collaboration

Judgment under pressure

Customer service

Education

High school diploma or equivalent

Associate’s Degree (preferred)

Tools

Windows

Job description

Ochsner Health is seeking a patient access/registration professional to greet patients, schedule appointments, and register admissions. You will verify demographics, explain insurance benefits, collect copays, and support multiple front-line functions to enhance patient experience.

The role emphasizes accurate data entry, strong communication, and the ability to work under pressure in a healthcare setting. Equal opportunity employer committed to diversity and inclusion.