Patient Access & Registration Specialist

Atrium Health Floyd; Rome (GA); On-site; USD 43,000 - 65,000; Full time

Job summary

Atrium Health Floyd is hiring a Patient Service Representative to support the Revenue Cycle at Floyd Medical Center GA Arrival Guest Services. The role focuses on accurate patient data capture, insurance verification, and upfront financial counseling in a busy clinical setting.

The position requires solid customer service, HIPAA knowledge, and proficiency with EPIC EMR and Microsoft Office. Normal hours are 8:30AM-5PM, with a 40-hour workweek. Benefits eligibility is noted in the job listing.

Qualifications

• Experience with insurance eligibility tools and EPIC EMR is preferred.
• Strong attention to detail and accuracy in fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Creates and maintains patient demographics and insurance information to support billing and care.
• Gathers co-pays and explains financial responsibilities to patients.
• Verifies insurance plans and facilitates referrals and financial discussions with patients.
• Adheres to HIPAA and privacy regulations in all interactions.

Skills

EPIC EMR

Insurance verification

Customer service

HIPAA compliance

Microsoft Office

Communication skills

Education

High School Diploma

Tools

Microsoft Office

Job description

Atrium Health Floyd is hiring a Patient Service Representative to support the Revenue Cycle at Floyd Medical Center GA Arrival Guest Services. The role focuses on accurate patient data capture, insurance verification, and upfront financial counseling in a busy clinical setting.

The position requires solid customer service, HIPAA knowledge, and proficiency with EPIC EMR and Microsoft Office. Normal hours are 8:30AM-5PM, with a 40-hour workweek. Benefits eligibility is noted in the job listing.