Patient Access & Registration Specialist

aah; Rome (GA); On-site; USD 43,000 - 65,000; Full time

Job summary

Advocate Health seeks a Patient Registration Clerk for Floyd Medical Center GA, Arrival Guest Services. You will register patients, verify demographics and insurance, collect co-pays, and coordinate with the care team to ensure accurate, timely records.

Strong knowledge of EPIC EMR and insurance concepts, plus excellent customer service and communication skills, are essential in a fast-paced, high-quality care environment.

Qualifications

• High school diploma or equivalent required; computer and data-entry proficient.
• Knowledge of HIPAA and patient privacy; strong attention to detail.
• Experience with insurance verification and patient financial discussions.
• Familiarity with EPIC EMR and standard office software.

Responsibilities

• Register and check-in patients; verify demographic and insurance details.
• Collect co-pays and explain financial responsibilities to patients.
• Explain insurance coverage and discuss patient liabilities with care teams.
• Maintain HIPAA compliance and protect patient information at all times.
• Assist with appointment scheduling, reminders, and patient directions.
• Monitor EHR queues and support smooth patient flow in the department.

Skills

HIPAA compliance

Customer service

Data entry

Insurance verification

EPIC EMR

Cash handling

Medical terminology

Education

High School Diploma

Tools

EPIC EMR

Microsoft Office

Job description

Advocate Health seeks a Patient Registration Clerk for Floyd Medical Center GA, Arrival Guest Services. You will register patients, verify demographics and insurance, collect co-pays, and coordinate with the care team to ensure accurate, timely records.

Strong knowledge of EPIC EMR and insurance concepts, plus excellent customer service and communication skills, are essential in a fast-paced, high-quality care environment.