Patient Access & Registration Specialist

CommonSpirit Health; Port Orchard (WA); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

Virginia Mason Franciscan Health is seeking a Patient Access representative to support patient registration across hospital access points, ensuring accurate demographics and insurance verification. You will assist with scheduling, documentation, and patient communication to foster a positive experience.

This role requires a high school diploma or GED and seeks candidates with at least 1 year in healthcare or patient access, plus familiarity with EHR systems and payer processes.

Qualifications

• High school diploma or GED required upon hire or completion.
• 1 year of healthcare or patient access experience preferred.
• Knowledge of patient registration procedures and documentation.
• Familiarity with health insurance payers and real-time eligibility verifications.

Responsabilités

• Perform patient registration at assigned access points with accurate demographic data and insurance verification.
• Accurately scan, index, and manage patient documentation for registration, billing, and clinical workflows.
• Communicate patient financial responsibility using scripts and collect payments as appropriate.
• Schedule and confirm patient appointments to support timely access to care.
• Identify and resolve routine discrepancies; escalate complex issues per procedures.
• Provide patient-facing support via phone and other channels and document interactions.

Connaissances

Patient registration procedures

Insurance eligibility verifications

Healthcare customer service

EHR documentation

Formation

High School Diploma or GED

Outils

EHR software

Description du poste

Virginia Mason Franciscan Health is seeking a Patient Access representative to support patient registration across hospital access points, ensuring accurate demographics and insurance verification. You will assist with scheduling, documentation, and patient communication to foster a positive experience.

This role requires a high school diploma or GED and seeks candidates with at least 1 year in healthcare or patient access, plus familiarity with EHR systems and payer processes.