Patient Access & Registration Specialist

St Francis Hospital; Federal Way (WA); Sur place; USD 30 000 - 47 000; Plein temps

Résumé du poste

Virginia Mason Franciscan Health is seeking a Patient Access Representative to handle patient registration, demographic data, and insurance verification across multiple access points including the Emergency Department and main registration.

The role requires strong attention to detail, the ability to manage multiple systems, and excellent communication with patients and families while aligning with our privacy standards and mission.

Qualifications

• High School Diploma or GED upon hire.
• 1 year relevant experience in healthcare or patient access preferred, with registration and documentation knowledge.

Responsabilités

• Perform patient registration across assigned access points, ensuring accurate demographic information and insurance eligibility verification.
• Accurately scan, index, and manage patient documentation to support registration and billing workflows.
• Communicate patient financial responsibility and collect payments at the time of service as appropriate.
• Schedule, confirm, and revise patient appointments to support timely access to care.
• Identify and resolve routine registration, insurance and encounter discrepancies; escalate complex issues.
• Provide patient-facing support via telephone and other approved channels, documenting interactions per procedures.

Connaissances

Attention to detail

Multitasking

Communication skills

Formation

High School Graduate

High School GED

Description du poste

Virginia Mason Franciscan Health is seeking a Patient Access Representative to handle patient registration, demographic data, and insurance verification across multiple access points including the Emergency Department and main registration.

The role requires strong attention to detail, the ability to manage multiple systems, and excellent communication with patients and families while aligning with our privacy standards and mission.