Patient Access & Registration Specialist

MUSC Health; North Charleston (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

MUSC Health in North Charleston, SC is seeking a Registration Clerk to greet patients and families, schedule appointments, and collect demographic and insurance information. The role supports pre-registration and on-site registration to maintain clinic efficiency and patient flow.

You will verify eligibility and payments, ensure accurate data entry, and uphold confidentiality while delivering courteous service. This is an on-site position collaborating with the care team.

Qualifications

• High school diploma or GED required.
• At least 1 year of customer service experience.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Education

High School Diploma or GED

Tools

Hospital information systems

Word processing

Job description

MUSC Health in North Charleston, SC is seeking a Registration Clerk to greet patients and families, schedule appointments, and collect demographic and insurance information. The role supports pre-registration and on-site registration to maintain clinic efficiency and patient flow.

You will verify eligibility and payments, ensure accurate data entry, and uphold confidentiality while delivering courteous service. This is an on-site position collaborating with the care team.