Front Desk & Patient Care Coordinator

MUSC Health; Charleston (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

MUSC Health through University Medical Associates invites applications for an eligible Employee in Charleston to greet patients, handle scheduling, and manage pre-registration and registration workflows. The role emphasizes accurate data capture, co-pay collection, and keeping patient information confidential to support a smooth visit.

Responsibilities include maintaining patient accounts, meeting productivity targets, and assisting with payment workflows while interacting with diverse medical

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• Ability to interpret and apply financial procedures and regulations preferred.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration processes

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

MUSC Health through University Medical Associates invites applications for an eligible Employee in Charleston to greet patients, handle scheduling, and manage pre-registration and registration workflows. The role emphasizes accurate data capture, co-pay collection, and keeping patient information confidential to support a smooth visit.

Responsibilities include maintaining patient accounts, meeting productivity targets, and assisting with payment workflows while interacting with diverse medical