Patient Access & Registration Specialist

C003 University Medical Associates (UMA) Only Employees and Financials; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access/Registration staff member to greet patients, obtain demographic and insurance information, and schedule appointments to optimize clinic flow. The role emphasizes accurate data collection, co-pay collection, and patient confidentiality in a busy hospital setting.

The position requires at least a high school diploma, about one year of customer service experience, and familiarity with hospital information systems.

Qualifications

• 1 year of customer service experience required.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Financial procedures

Education

High school diploma or GED

Tools

Hospital information systems

Job description

Medical University of South Carolina is seeking a Patient Access/Registration staff member to greet patients, obtain demographic and insurance information, and schedule appointments to optimize clinic flow. The role emphasizes accurate data collection, co-pay collection, and patient confidentiality in a busy hospital setting.

The position requires at least a high school diploma, about one year of customer service experience, and familiarity with hospital information systems.