Patient Access & Registration Specialist

Medical University of South Carolina; North Charleston (SC); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

The Medical University of South Carolina's University Medical Associates in North Charleston is seeking an on-site Registration Clerk to greet patients, collect insurance and demographic data, and help schedule appointments to optimize clinic efficiency. You will maintain patient accounts, handle co-pays and balances, ensure confidentiality, and support referrals with accuracy and courtesy.

The role requires a high school diploma and at least one year of customer service experience; hospital

Qualifications

• High school diploma or equivalent (GED).
• One year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration processes

Verbal communication

Data entry

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

The Medical University of South Carolina's University Medical Associates in North Charleston is seeking an on-site Registration Clerk to greet patients, collect insurance and demographic data, and help schedule appointments to optimize clinic efficiency. You will maintain patient accounts, handle co-pays and balances, ensure confidentiality, and support referrals with accuracy and courtesy.

The role requires a high school diploma and at least one year of customer service experience; hospital