Patient Access & Registration Specialist

MUSC Health; North Charleston (SC); On-site; USD 19,000 - 26,000; Part time

Job summary

Medical University of South Carolina is seeking an Employee to perform pre-registration and registration duties for UMA North Area Clinic-Administration. The role focuses on greeting patients, collecting demographics and insurance data, and ensuring smooth scheduling and accurate payment workflows.

Responsibilities include meeting productivity metrics, complying with forms and regulations, and maintaining confidentiality and high-quality customer service for patients and families across diverse

Qualifications

• High school diploma or equivalent (GED) preferred.
• 1 year of customer service experience preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Obtain and update demographic and insurance information for all patients.
• Meet standard productivity metrics while performing the pre-registration and registration process.
• Complete all regulatory and compliance related forms for the visit.
• Complete verification and payment workflow, including screening for potential funding sources, and setting patient expectations for reimbursement.
• Demonstrate commitment to positive patient and family experiences and excellence in customer service.

Skills

Customer service

Registration

Scheduling

Education

High school diploma or GED

Tools

Hospital information systems

Job description

Medical University of South Carolina is seeking an Employee to perform pre-registration and registration duties for UMA North Area Clinic-Administration. The role focuses on greeting patients, collecting demographics and insurance data, and ensuring smooth scheduling and accurate payment workflows.

Responsibilities include meeting productivity metrics, complying with forms and regulations, and maintaining confidentiality and high-quality customer service for patients and families across diverse