Patient Access & Registration Specialist

Houston Methodist; Nassau Bay (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate to collect and verify demographic and insurance information at various entry points, enabling efficient billing and patient flow. The role includes cashiering responsibilities and adherence to EMTALA and HIPAA regulations within a high‑volume hospital setting.

The position emphasizes accurate data entry, effective communication with patients and staff, and compliance with hospital, governmental and HIPAA requirements.

Qualifications

• Two years of experience in a strong customer service environment.
• One year of registration experience in a hospital environment preferred.
• Knowledge of insurance procedures and registration/access functions.

Responsibilities

• Obtains and records accurate demographic and insurance information on patients.
• Collects payments and performs cash handling.
• Explains consent forms and obtains signatures.
• Ensures HIPAA privacy and handles PHI securely.

Skills

Customer service

Communication

English proficiency

Multi-tasking

Problem solving

Attention to detail

Cash handling

HIPAA compliance

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Access Associate to collect and verify demographic and insurance information at various entry points, enabling efficient billing and patient flow. The role includes cashiering responsibilities and adherence to EMTALA and HIPAA regulations within a high‑volume hospital setting.

The position emphasizes accurate data entry, effective communication with patients and staff, and compliance with hospital, governmental and HIPAA requirements.