Patient Access & Scheduling Specialist

Houston Methodist; The Woodlands (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Representative to perform scheduling, insurance verification and registration duties, acting as the primary contact for patients and providers. The role supports financial clearance processes and may involve transcription of orders or referral verification.

The ideal candidate will have strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering courteous, compliant service in a fast-paced

Qualifications

• Three years of experience in a healthcare environment, including registration, scheduling, insurance verification, or business office.
• Proven ability to communicate effectively with patients, staff, physicians, and insurers.
• Knowledge of basic registration and insurance procedures; HIPAA compliance.

Responsibilities

• Performs multiple patient access functions on a daily basis to include scheduling, insurance verification and registration.
• Serves as liaison between patients, staff, physicians/physician offices and insurers for routine matters.
• Obtains and enters accurate scheduling, insurance and registration data to initiate financial clearance.
• Transcribes orders or verifies referrals as pertinent to department scope.
• Generates reports and provides administrative support as directed.

Skills

Customer service

Communication

Medical terminology

Registration systems

Insurance procedures

Multi-tasking

HIPAA compliance

Problem solving

Detail oriented

English proficiency

Education

High School diploma or equivalent

Job description

Houston Methodist is seeking a Patient Access Representative to perform scheduling, insurance verification and registration duties, acting as the primary contact for patients and providers. The role supports financial clearance processes and may involve transcription of orders or referral verification.

The ideal candidate will have strong communication skills, attention to detail, and the ability to navigate multiple systems while delivering courteous, compliant service in a fast-paced