Patient Access & Registration Specialist

Houston Methodist; Baytown (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Houston Methodist is seeking a Patient Access Associate to collect accurate demographic and insurance data and enter it into the EHR. The role includes cashiering functions, collecting co-pays and deductibles, and ensuring compliance with EMTALA and HIPAA regulations.

Successful candidates will have strong customer service skills, at least two years in a customer service role, and prefer hospital registration experience.

Qualifications

• Two years of experience in a strong customer service environment.
• One year of hospital registration experience preferred.
• Excellent communication and customer service skills.

Responsibilities

• Obtain and record accurate demographic and insurance information.
• Explain consent forms and obtain signatures.
• Post payments and balance cash drawer daily.
• Verify insurance and determine patient out-of-pocket costs.
• Maintain HIPAA compliant handling of patient information.
• Assist with customer service and issue resolution.

Skills

Customer service

Communication

Multitasking

Insurance procedures

HIPAA compliance

Education

High School diploma

Job description

Houston Methodist is seeking a Patient Access Associate to collect accurate demographic and insurance data and enter it into the EHR. The role includes cashiering functions, collecting co-pays and deductibles, and ensuring compliance with EMTALA and HIPAA regulations.

Successful candidates will have strong customer service skills, at least two years in a customer service role, and prefer hospital registration experience.