Patient Access Specialist

Houston Methodist; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Houston Methodist is seeking a Patient Services Representative to professionally check in/out patients and schedule appointments, ensuring a smooth visit experience. This role supports timely claims submission and may assist with registration and revenue cycle tasks.

Responsibilities include accurate data entry, effective communication with patients and staff, and maintaining confidentiality as required by HIPAA. Strong customer service and basic computer skills are essential for success.

Qualifications

• High school diploma or equivalent
• One year of healthcare experience
• Experience in healthcare environment preferred

Responsibilities

• Perform patient check in and check out
• Input scheduling and registration data
• Coordinate patient flow and manage scheduling issues
• Support revenue cycle activities and insurance verification

Skills

Customer service

Communication

English proficiency

Basic IT skills

Medical terminology

Problem solving

Teamwork

Education

Healthcare experience

Healthcare environment experience preferred

Tools

EMR software

Billing/registration systems

Job description

Houston Methodist is seeking a Patient Services Representative to professionally check in/out patients and schedule appointments, ensuring a smooth visit experience. This role supports timely claims submission and may assist with registration and revenue cycle tasks.

Responsibilities include accurate data entry, effective communication with patients and staff, and maintaining confidentiality as required by HIPAA. Strong customer service and basic computer skills are essential for success.