Patient Access & Registration Specialist

Houston Methodist; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Houston Methodist Clear Lake Hospital is seeking a Patient Access Associate to obtain demographic and insurance information and enter it into the EHR. You will perform cashiering duties, collect co-pays and co-insurance, ensure medical necessity checks, and maintain HIPAA and EMTALA compliance while delivering excellent customer service.

We value strong communication, attention to detail, and the ability to multitask in a dynamic hospital setting.

Qualifications

• Two years of experience in a strong customer service environment.
• One year of hospital registration experience preferred.
• Proficiency in English speaking, reading, and writing for patient safety and accuracy.

Responsibilities

• Obtain and record accurate demographic and insurance information from patients.
• Explain consent forms and collect signatures; answer questions professionally.
• Process cashiering tasks and collect co-pays, deductibles, and co-insurance.
• Post patient payments and balance cash drawer daily; adhere to cash handling policy.
• Support patient experience and communicate effectively with patients, families, and staff.

Skills

Customer service

Registration procedures

Communication

Multitasking

HIPAA compliance

Detail orientation

Computer skills

Education

High School diploma or equivalent

Tools

EHR systems

Billing software

Job description

Houston Methodist Clear Lake Hospital is seeking a Patient Access Associate to obtain demographic and insurance information and enter it into the EHR. You will perform cashiering duties, collect co-pays and co-insurance, ensure medical necessity checks, and maintain HIPAA and EMTALA compliance while delivering excellent customer service.

We value strong communication, attention to detail, and the ability to multitask in a dynamic hospital setting.