Patient Access & Registration Specialist

tidelandshealth; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tidelands Health is seeking a Patient Services Representative I to register patients and handle first-call resolutions across departments. You will collect accurate demographic, financial, and medical information and transfer or schedule appointments as needed, ensuring smooth patient flow.

Responsibilities include insurance verification, pre-registration when needed, and providing clear guidance on patient rights and financial assistance.

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of related customer facing experience, preferably in healthcare.
• Call center, patient scheduling and/or physician front-office experience preferred.

Responsibilities

• Engages patients during registration to create a welcoming experience.
• Enter accurate demographic, financial, and medical information into the EHR.
• Verify insurance, collect signatures, and provide patient rights information.

Skills

Customer service

Interpersonal skills

Effective communication

Ability to work under pressure

Education

High School Diploma or equivalent

Job description

Tidelands Health is seeking a Patient Services Representative I to register patients and handle first-call resolutions across departments. You will collect accurate demographic, financial, and medical information and transfer or schedule appointments as needed, ensuring smooth patient flow.

Responsibilities include insurance verification, pre-registration when needed, and providing clear guidance on patient rights and financial assistance.