Night Shift Patient Services Specialist

100 Georgetown Hospital System; Georgia; On-site; USD 25,000 - 36,000; Full time

Job summary

Tidelands Health is seeking a Patient Services Representative II to register patients and manage first-call resolutions across departments. You will gather accurate demographics, insurance details, and medical information in the EHR, assist with referrals, scheduling, and pre-certifications, and ensure smooth patient flow in a high-volume environment.

This role requires excellent customer service, attention to detail, and the ability to handle changing priorities in a fast-paced hospital

Qualifications

• High School Diploma or equivalent required.
• 2+ years of related customer experience, preferably in healthcare.
• Experience with scheduling or pre-registering patients.

Responsibilities

• Engage patients throughout the registration process to create a welcoming experience.
• Consistently displays good customer service to promote positive patient experiences.
• Obtain and enter required information for registration into the EHR system.

Skills

Customer service

Scheduling

Pre-registration

Healthcare familiarity

Education

High School Diploma

Tools

EHR system

Job description

Tidelands Health is seeking a Patient Services Representative II to register patients and manage first-call resolutions across departments. You will gather accurate demographics, insurance details, and medical information in the EHR, assist with referrals, scheduling, and pre-certifications, and ensure smooth patient flow in a high-volume environment.

This role requires excellent customer service, attention to detail, and the ability to handle changing priorities in a fast-paced hospital