Patient Access & Scheduling Specialist II

100 Georgetown Hospital System; Highway (KY, SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tidelands Health is seeking a Patient Services Representative II to register patients, verify demographics and insurance, and coordinate scheduling and referrals. You will handle first-call resolutions and support a positive patient experience in a busy health system.

Responsibilities include pre-registration for procedures, collecting information for financial counseling, and assisting with referrals and authorization when needed.

Qualifications

• Two (2) years of related customer experience, preferably in healthcare.
• Ability to schedule or pre-register patients and handle high-stress situations.

Responsibilities

• Register patients needing services and handle first call resolutions.
• Pre-register patients and verify insurance for procedures.
• Schedule appointments and coordinate referrals and authorizations.
• Provide information on patient rights and financial assistance.
• Assist with payment collections and documentation in the EHR.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Problem solving

Multitasking

Education

High School Diploma or equivalent

Tools

EHR system

Job description

Tidelands Health is seeking a Patient Services Representative II to register patients, verify demographics and insurance, and coordinate scheduling and referrals. You will handle first-call resolutions and support a positive patient experience in a busy health system.

Responsibilities include pre-registration for procedures, collecting information for financial counseling, and assisting with referrals and authorization when needed.