Patient Access & Scheduling Specialist

Tidelands Health Group; Northern (KY); In loco; USD 34.000 - 52.000; Tempo pieno

Descrizione del lavoro

Tidelands Health seeks a detail‑oriented Patient Services Representative III to register patients, verify demographics and insurance, and schedule complex procedures across multiple EMR modules. You will deliver patient‑centered service, answer calls, and assist with referrals and authorizations to support seamless care.

The role requires strong communication, accuracy, and the ability to manage priorities under time pressures while maintaining HIPAA compliance and compassionate customer

Competenze

• Requires registration of patients and accurate data entry into EHR/EMR systems.
• Excellent communication with patients, families, and staff; handles insurance information.
• Ability to verify demographics, insurance, and authorize referrals when needed.

Mansioni

• Register patients and collect demographic, financial, and medical information.
• Verify insurance, pre-authorizations, and referrals; schedule complex procedures.
• Answer calls, manage appointments, and provide patient education on rights and financial options.

Conoscenze

Customer service

Interpersonal skills

Attention to detail

Communication

Multitasking

Healthcare terminology

Formazione

High School Diploma or equivalent

Associate's Degree with Medical Terminology

Descrizione del lavoro

Tidelands Health seeks a detail‑oriented Patient Services Representative III to register patients, verify demographics and insurance, and schedule complex procedures across multiple EMR modules. You will deliver patient‑centered service, answer calls, and assist with referrals and authorizations to support seamless care.

The role requires strong communication, accuracy, and the ability to manage priorities under time pressures while maintaining HIPAA compliance and compassionate customer