Patient Access Specialist I

Tidelands Health; Northern (KY); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Tidelands Health in Pawleys Island, SC seeks a Patient Services Representative I in Family Medicine to register patients, collect demographics, verify insurance, and coordinate appointments. You will guide patients through the registration process, ensure HIPAA compliance, and provide friendly, efficient service.

The role emphasizes accuracy, strong communication, and teamwork within the front desk, with responsibilities for referrals and scheduling, supporting a smooth patient flow in a busy

Qualifications

• High School Diploma or equivalent preferred.
• At least 1 year of related customer facing experience.
• Familiarity with medical terminology a plus.

Responsibilities

• Register patients and collect accurate demographic and insurance information.
• Schedule and pre-register for appointments and procedures; verify insurance.
• Provide information on patient rights, HIPAA notices, and financial assistance when needed.
• Direct calls and assist with referrals and follow-ups to ensure smooth patient flow.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Electronic Health Record (EHR)

Job description

Tidelands Health in Pawleys Island, SC seeks a Patient Services Representative I in Family Medicine to register patients, collect demographics, verify insurance, and coordinate appointments. You will guide patients through the registration process, ensure HIPAA compliance, and provide friendly, efficient service.

The role emphasizes accuracy, strong communication, and teamwork within the front desk, with responsibilities for referrals and scheduling, supporting a smooth patient flow in a busy