Patient Access & Registration Specialist

Ochsner Health; Morton (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

Ochsner Health is seeking a Front Desk/Registration Specialist to greet patients, facilitate scheduling, and complete registrations. You will verify demographics, insurance coverage, and collect co-pays in a fast-paced hospital setting.

Ideal candidates have strong communication skills, proficiency with data entry, and experience with billing and payer guidelines. This role supports multiple departments and emphasizes patient confidentiality and service excellence.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience with patient registration and insurance verification is beneficial.
• Strong communication and data-entry accuracy are essential.

Responsibilities

• Greet patients and guests; handle scheduling, clinic registration, or admission processes.
• Verify patient demographics, insurance information, and collect co-pays/deductibles.
• Explain insurance benefits and financial responsibilities to patients.
• Maintain accurate data entry and documentation; ensure confidentiality.
• Balance cash drawer and assist with daily financial reconciliations.
• Collaborate with departments to resolve issues and improve patient experience.

Skills

Customer service

Data entry

Communication

Windows applications

Interpersonal skills

Attention to detail

Education

High school diploma

Associate's degree

Tools

Billing software

Insurance verification

Windows OS

Job description

Ochsner Health is seeking a Front Desk/Registration Specialist to greet patients, facilitate scheduling, and complete registrations. You will verify demographics, insurance coverage, and collect co-pays in a fast-paced hospital setting.

Ideal candidates have strong communication skills, proficiency with data entry, and experience with billing and payer guidelines. This role supports multiple departments and emphasizes patient confidentiality and service excellence.