Patient Access & Registration Specialist

Ochsner Health; Morgan City (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in Morgan City, LA seeks an attentive Patient Access/Registration professional to greet patients, verify demographics, schedule appointments, and assist with admissions. The role focuses on accurate data entry, insurance verification, and collecting co-pays, contributing to smooth patient flow and proper reimbursement.

Ideal candidates bring strong customer service, excellent communication, and familiarity with healthcare payor guidelines, while maintaining privacy and accuracy in

Qualifications

• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications and various software packages specific to role.

Responsibilities

• Provide excellent customer service to all patients, guests, and family members.
• Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
• Ensure all required forms are completed and other paperwork/documents are gathered and accurate.
• Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays and self-pay portions due.
• Performs financial analysis of each case and informs patient of financial responsibility.
• Balances cash drawer daily and follows closing cash drawer process.

Skills

Customer service

Data entry

Verbal and written communication

Detail oriented

Education

High school diploma or equivalent

Associate's Degree

Tools

Windows-based software

Medical office software

Job description

Ochsner Health in Morgan City, LA seeks an attentive Patient Access/Registration professional to greet patients, verify demographics, schedule appointments, and assist with admissions. The role focuses on accurate data entry, insurance verification, and collecting co-pays, contributing to smooth patient flow and proper reimbursement.

Ideal candidates bring strong customer service, excellent communication, and familiarity with healthcare payor guidelines, while maintaining privacy and accuracy in