Evening Patient Access Specialist: Registration & Billing

Ochsner Health; Louisiana (MO); On-site; USD 32,000 - 52,000; Full time

Job summary

Ochsner Health in Louisiana is seeking a patient access representative to greet patients, schedule appointments, and complete registration for hospital visits. You will verify insurance, collect co-pays, and ensure accurate demographic data is captured.

This role requires excellent communication, strong data-entry skills, and the ability to work in a fast-paced environment while protecting patient privacy and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• Minimum 1 year of patient registration/clerical experience.
• Knowledge of insurance verification and patient financial responsibilities.
• Strong communication and interpersonal skills.
• Proficient with Windows and basic computer applications.
• Ability to handle confidential information and work under pressure.

Responsibilities

• Provide courteous service to patients and guests.
• Schedule appointments and manage check-in/admission.
• Verify and collect demographics and insurance information.
• Explain insurance benefits and collect co-pays.
• Balance cash drawer and handle deposits.
• Maintain accuracy and confidentiality of patient records.
• Collaborate with departments to resolve patient issues.

Skills

Customer service

Data entry

Communication

Billing & insurance knowledge

Windows proficiency

Attention to detail

Multitasking

Education

High school diploma

Associate's degree

Job description

Ochsner Health in Louisiana is seeking a patient access representative to greet patients, schedule appointments, and complete registration for hospital visits. You will verify insurance, collect co-pays, and ensure accurate demographic data is captured.

This role requires excellent communication, strong data-entry skills, and the ability to work in a fast-paced environment while protecting patient privacy and confidentiality.