Patient Access & Registration Specialist

UMass Memorial Medical Group; Milford (MA); On-site; USD 21,000 - 38,000; Full time

Job summary

UMass Memorial Medical Group is seeking a detail-driven Clerk for patient registration and scheduling support. The role focuses on accurate data entry of demographics and insurance information, while assisting with insurance verification and scheduling critical services across radiology and lab departments.

The position requires strong communication skills in English and the ability to thrive in a fast-paced, team-oriented environment.

Qualifications

• Proficient data-entry skills with attention to detail.
• Must have basic Windows computer skills and navigation.
• Strong customer service skills, verbal and written.
• Ability to work in a high-volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsibilities

• Accurately enters demographic, insurance and related patient information into the registration/scheduling system.
• Verifies patient insurance coverage and follows insurer guidelines for pre-authorizations and referrals.
• Obtains and verifies workers' compensation and automobile coverage when required.
• Schedules Radiology, Lab and basic ancillary service appointments.
• Completes ED and Labor & Delivery demographic and insurance collection.

Skills

Data entry

Windows OS

Customer service

Attention to detail

English proficiency

Education

High school diploma or GED

Associate degree or healthcare certificate (preferred)

Tools

MS Office

Job description

UMass Memorial Medical Group is seeking a detail-driven Clerk for patient registration and scheduling support. The role focuses on accurate data entry of demographics and insurance information, while assisting with insurance verification and scheduling critical services across radiology and lab departments.

The position requires strong communication skills in English and the ability to thrive in a fast-paced, team-oriented environment.