Patient Access Specialist: Front Desk Registration

C100 UMass Memorial Medical Center, Inc.; United States; On-site; USD 24,000 - 39,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is hiring a Patient Registration Clerk to provide access to healthcare by registering inpatient and outpatient services with accuracy and compassion. You will collect demographic, insurance, and financial information, obtain required signatures, and support patient flow across departments.

The role emphasizes patient experience, confidentiality, and teamwork, with a 40-hour work week and day shifts. On-site position in a busy health system offering growth opportunities.

Qualifications

• High school diploma or GED required.
• Customer service experience required.
• Preferred: on-the-job Meditech experience; knowledge of medical terminology is helpful.

Responsibilities

• Register patients for inpatient and outpatient services and obtain signatures and information.
• Collect and verify demographic and financial information, including insurance and patient liability.
• Answer phones, assist with wayfinding, and provide estimates; maintain confidentiality of patient data.
• Meet and maintain quality review scores and adhere to department policies and safety regulations.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Meditech

Job description

UMass Memorial Health is hiring a Patient Registration Clerk to provide access to healthcare by registering inpatient and outpatient services with accuracy and compassion. You will collect demographic, insurance, and financial information, obtain required signatures, and support patient flow across departments.

The role emphasizes patient experience, confidentiality, and teamwork, with a 40-hour work week and day shifts. On-site position in a busy health system offering growth opportunities.