Patient Access Specialist - Hospital Registration

UMass Memorial Health Care; Milford (MA); On-site; USD 21,000 - 38,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health Care in Milford, MA is seeking a Registration Specialist to accurately enter demographic and insurance data, verify coverage, and schedule services across Radiology, Lab, and other departments. The role requires strong data-entry and customer-service skills in a fast-paced hospital setting.

You will work in a high-volume environment, communicating with patients, insurers, and clinical staff to ensure timely pre-authorization, accurate billing, and smooth patient flow.

Qualifications

• Proficient data-entry skills with attention to detail.
• Must have computer skills that include use of Windows and the ability to navigate.
• Customer service skills both verbal and written; with a variety of internal and external customers.
• Ability to work in a high volume, team-oriented environment.
• English speaking, reading and writing skills.

Responsibilities

• Obtain and enter demographic, insurance and other related patient information into the computer-based patient registration/scheduling system.
• Obtain and verify patient insurance coverage and follow guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
• Schedules and/or arrives Radiology, Lab and basic ancillary service appointments.
• Coordinates the provision of multiple services to patients.

Skills

Data entry

Customer service

Attention to detail

Computer skills

English (reading/writing)

Teamwork

Education

High school diploma or GED

Associate degree or healthcare-related certificate

Job description

UMass Memorial Health Care in Milford, MA is seeking a Registration Specialist to accurately enter demographic and insurance data, verify coverage, and schedule services across Radiology, Lab, and other departments. The role requires strong data-entry and customer-service skills in a fast-paced hospital setting.

You will work in a high-volume environment, communicating with patients, insurers, and clinical staff to ensure timely pre-authorization, accurate billing, and smooth patient flow.