Patient Access & Registration Specialist

Nicklaus Children's Health System; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Nicklaus Children's Health System in Miami is seeking a motivated individual for a patient services role. This position involves greeting patients, collecting and documenting demographic and payment information, and ensuring compliance with regulations. Candidates must have at least 1 year of customer service experience, preferably in healthcare, and should be fluent in English and Spanish. The role requires effective communication skills and proficiency in Microsoft Office. A high school diploma is preferred.

Qualifications

• 1 year of customer service experience.
• Able to communicate effectively in English both verbally and in writing.
• Fluent in Spanish strongly preferred.

Responsibilities

• Greets patients and families in a respectful manner.
• Interviews patients to obtain demographic and medical information.
• Collects payments and provides receipts.
• Documents all activities in the computer system.
• Schedules hospital services as appropriate.

Skills

Customer service experience

Effective communication in English

Fluent in Spanish

Proficiency in Microsoft Office

Ability to handle stressful situations

Data entry and interpretation

Education

High school education or equivalent

1 year in a healthcare environment

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Nicklaus Children's Health System in Miami is seeking a motivated individual for a patient services role. This position involves greeting patients, collecting and documenting demographic and payment information, and ensuring compliance with regulations. Candidates must have at least 1 year of customer service experience, preferably in healthcare, and should be fluent in English and Spanish. The role requires effective communication skills and proficiency in Microsoft Office. A high school diploma is preferred.